User recordings

User recordings that show real behavior

User recordings let you watch how people actually move through your site, where they get stuck, and what they ignore, so you can fix issues and improve conversions with confidence.
Watch real sessions: See how users navigate your pages.
Find friction fast: Spot confusion and drop-offs.
Guide better tests: Know what to test next.
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User experience insights

Watch how users experience your site

Analytics show what users do. Recordings show how they do it. Optibase lets you watch real sessions to understand hesitation, confusion, and drop-offs, so you can see your site the way visitors actually experience it.

Full session playback

Watch real users navigate your site from start to finish. See clicks, scrolls, and pauses as they happen.

Spot friction and confusion

Identify where users struggle, hesitate, or get stuck. Find issues that numbers alone can’t explain.

Understand real journeys

See how users move between pages and flows, not just isolated events or screens.
Privacy and safety

Session recordings you can trust

User recordings should respect privacy and keep sites safe. Optibase is built to collect behavior insights without exposing sensitive data or slowing down your site, so you can learn from real sessions with confidence.

Privacy-first by design

Sensitive data is protected by default. Recordings focus on behavior, not personal information.

Safe on live sites

Run recordings on production traffic without affecting performance or user experience.

Behavior-only recordings

See how users navigate and interact with pages without exposing private or sensitive data.
From insight to action

Turn recordings into improvements

User recordings are only valuable if they lead to action. Optibase helps you spot real issues, validate ideas, and make confident changes that improve user experience and conversion rates instead of guessing what’s wrong.

Find issues worth fixing

Spot broken flows, confusing layouts, and friction that stop users from converting.

Create better test ideas

Use real sessions to decide what to test next, instead of relying on assumptions.

Validate changes with confidence

Confirm that fixes actually improve behavior by pairing recordings with testing and analytics.
How it works

Set up user recordings in minutes

Optibase makes user recordings easy to start and safe to run. Install once, choose the pages you want to analyze, and begin watching real user sessions without complex setup or performance impact.

Install Optibase

Install Optibase using the Webflow App or by adding one lightweight script to your site. This enables user recordings across selected pages without extra setup. You only need to install it once, and it runs safely in the background without slowing down your site or affecting SEO or user experience.

Add a page URL

Enter the URL of the page where you want to capture user sessions. This tells Optibase where recordings should start. You can add any live page, such as a landing page or key flow. Once the URL is added, user recordings begin automatically without extra configuration or setup steps.

Record live user sessions

Once the page is active, Optibase starts recording real user sessions. It captures how visitors navigate, scroll, click, and move through the page. Recordings are collected from live traffic, giving you a true view of how users experience your site without interrupting their journey.

Watch user recordings

Open session replays to watch how users move through your site. See where they pause, hesitate, or get stuck, and how they interact with key elements. Watching full sessions helps you understand real user behavior instead of guessing based on numbers alone.

Turn insights into improvements

Use user recordings to identify issues that hurt conversions, such as confusing layouts or broken flows. Fix problems, refine messaging, or adjust page structure with confidence. Pair recordings with testing and analytics to validate changes and make improvements based on real user behavior.
Built for growth

More than just testing

AI traffic split

AI helps send more visitors to the version that works better, so your test reaches a clear winner faster without extra work.

Auto-stop tests

Set rules and let Optibase stop the test for you. When a version wins or a goal is reached, the test ends and you get clear results.

Audience segmentation

By segmenting your audience based on their geolocation, browser, OS and screen size, you can limit who is exposed to your tests.

Personalization

Show different content based on who visits your site. Tailor pages by audience, behavior, or context to improve relevance and conversions.

Heatmaps

See where users click, scroll, and focus. Heatmaps help you understand behavior so you know what to test and what to improve next.

User recordings

Watch real sessions to see how people use your site. Spot friction, confusion, and missed clicks that numbers alone can’t show.
FAQ

Frequently asked questions

What are user recordings?
User recordings are session replays that show how real visitors use your website. They capture actions like clicks, scrolling, navigation, and pauses as users move through pages. User recordings help you see where people struggle, get confused, or drop off, so you can improve the experience based on real behavior.
What can I see in user recordings?
In user recordings, you can see how visitors move through your site. This includes clicks, scrolling, navigation between pages, pauses, and hesitation. Recordings show where users get stuck, miss elements, or leave, helping you understand real behavior instead of guessing from numbers alone.
Do user recordings slow down my website?
No. User recordings in Optibase do not slow down your website. They use a lightweight script that runs in the background and does not affect page load speed or user experience. Visitors see your site normally while recordings collect behavior data safely.
Can I use user recordings with A/B testing and heatmaps?
Yes. You can use user recordings alongside A/B testing and heatmaps in Optibase. Recordings help you understand how users behave on each variant, while heatmaps show patterns at scale. Together, they explain why a test wins or loses, not just which version performed better.
How do user recordings work in Optibase?
User recordings in Optibase work by capturing real user sessions on selected pages. After you install Optibase and add a page URL, recordings start automatically on live traffic. You can then watch session replays to see how users navigate, scroll, and interact with your site, without affecting performance.
Are user recordings safe and privacy-friendly?
Yes. User recordings in Optibase are built with privacy in mind. They focus on user behavior, like clicks and navigation, not personal or sensitive data. Recordings are safe to run on live sites and help you understand how people use your pages without exposing private information.
How do user recordings help improve conversions?
User recordings help you see where users struggle or drop off before converting. By watching real sessions, you can spot confusing layouts, broken flows, or missed clicks. This makes it easier to fix problems, improve pages, and create better tests that lead to higher conversion rates.
How are user recordings different from heatmaps?
Heatmaps show patterns across many users, like where people click or scroll the most. User recordings show individual sessions, so you can watch how a single visitor experiences your site. Heatmaps help you spot trends, while recordings help you understand specific problems and why users struggle.